Join our team as a Guest Services Supervisor, where you'll foster exceptional guest experiences and lead your team with enthusiasm. This full-time position begins in August 2026.
As a permanent part of our hotel, you will focus on maintaining high standards of guest service and managing team dynamics. Your role will involve resolving guest complaints, participating in meetings, and overseeing budget planning. Ensure that our guests enjoy a memorable stay with your dedicated service approach.
Key Responsibilities:
• Lead and guide the Guest Services team effectively
• Address and resolve guest issues quickly
• Attend and contribute to departmental meetings
• Assist with budget management and employee scheduling
• Provide guests with helpful information about the hotel
Requirements:
• Valid Class 5 BC Drivers License
• Class 4 BC Drivers License preferred
• Previous experience in Guest Services leadership
• Familiarity with Property Management Systems beneficial
• Proficient in MS Office
Elevate guest satisfaction through solid leadership and service excellence in this rewarding role.
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📌 Guest Services Supervisor Position (Whistler)
🏢 Fairmont Hotels and Resorts
📍 Whistler