1 month ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by MDA Edge. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$75,000.00/yr - CA$85,000.00/yr

Job Summary:

Supervises the activities of the Market Area's Inside Sales Team and provides expertise in selling services to customers, resulting in additional revenue. This is a hybrid role with in-office work on Tuesday, Wednesday, and Thursday, and remote work on Monday and Friday. This position has supervisory responsibilities, including direct supervision of 6 full time employees.

Essential Duties and Responsibilities:

- Perform essential duties satisfactorily to ensure success in the role.
- Maintain and reinforce the corporate sales strategy with the Inside Sales Team.
- Establish and maintain high customer satisfaction on all sales transactions.
- Collaborate with the Market Area Sales Manager to resolve escalated or unique customer issues.
- Supervise activities of the Inside Sales Department.
- Ensure team members meet or exceed sales call activity goals for new sales, lead generation, and contact productivity.
- Forecast and recruit qualified candidates for Inside Sales Team positions.
- Provide ongoing training, including formal sessions and informal coaching to Inside Sales Representatives.
- Encourage feedback,



be available for questions, provide guidance, and offer assistance as needed.
- Participate in training and coaching of the Inside Sales staff.
- Maintain accurate customer records for all interactions, including prospect data, contracts, orders, and service documentation.

Basic Qualifications:

- Education: Bachelor's degree or equivalent; High School Diploma or GED with four years of relevant experience.
- Experience: Two years of direct B2B sales experience.
- Skills: Ability to build relationships, communicate effectively, demonstrate professionalism, leadership, strategic thinking, results orientation, business knowledge, negotiation skills, time management, and ethical practices.
- This supervisory role's placement and advancement depend on performance and market conditions. Eligible for sales compensation and recognition programs upon training completion and management approval.
- Bilingual (French and English): Required for Quebec candidates due to frequent interactions with diverse stakeholders.

Additional Details:

- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Other
- Industries: IT Services and IT Consulting

Referrals can double your chances of interviewing at MDA Edge.

Set job alerts for “Inside Sales Supervisor” roles.

Pointe-Claire, Quebec, Canada — 2 weeks ago

#J-18808-Ljbffr

📌 Inside Sales Supervisor / Inside Sales Manager (Montreal)
🏢 MDA Edge
📍 Montreal