Pay: CA$52,000.00-CA$56,000.00 per year

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HME Medical Distributions Ltd. (www.hmebc.com) is a leading industry supplier of hospital and home care medical equipment alongside assistive devices such as wheelchairs, power chairs, and other mobility aids.

We are seeking a talented, organized, and experienced individual to join our team in the role of an Admin Assistant supporting our Sales Department at our Victoria location.

HME is a fast-growing company with over 140 full-time staff in offices located in Richmond, South Surrey, Victoria, Nanaimo, Kelowna, North Vancouver, Sechelt, Kamloops, Abbotsford and Maple Ridge.

Job Overview:

Hours for this role are full-time, in-office, based in our Victoria Office. Hours for this role are full-time Monday to Friday 7am to 7:00 pm. HME offers a competitive wage along with a full benefits package inclusive of extended medical benefits. No remote work option is available.

Key responsibilities:

- Working with Healthcare professionals (Nursing staff, Occupational and Physio Therapists, etc.) to coordinate the delivery and installation of medical equipment.

- Providing information on the appropriate medical equipment and services for client needs.

- Working with contract accounts and non-profit organizations to coordinate the delivery of equipment for their clients.

- Using the custom CRM system, preparing quotations and executing work orders to ensure our clients get the highest level of service in a timely manner.

- Preparing and organizing all paperwork for deliveries/sales/support services.

- Processing deliveries (such as rentals and other customer sales).





- Working with sales representatives on quotations, small projects, and scheduling customer installations and deliveries.

- Coordinating the back-office staff (timing of deliveries, route lists, etc).

- Handling and coordinating the high volume of email, mail, and faxes.

- Performing various administrative functions and office organization.

- Handling calls to manufacturers to research parts and following up with pending purchase orders as required.

- Answering all external calls

- Taking Service Call requests

- Bookings, payments, and field service requests.

- Working with sales representatives on quotations, small projects, and scheduling customer installations and deliveries.

- Scheduling follow-up appointments..

- Other administration duties may arise that are not explicitly listed but may be required within the scope of this position.

What you offer:

- Strong communication skills: fluent in English (both verbal and written).

- Strong computer skills (fast) - must be comfortable with MS Office Suite, Microsoft Outlook, Word & Excel.

- Must be organized, able to multi-task, task-oriented, and hard-working.

- Ability to learn and work independently as well as within a team.

- Must have a valid full BC driver's license (L and N are not acceptable)





- Must have a friendly, positive attitude and possess the ability to have fun while working in a fast-paced environment.

What can you expect from us?

- Competitive full-time salary range of $52,000 to $56,000/year

- Paid Time-off including Vacation, sick days, and Statutory holidays

- Extended Health and dental insurance

- Employee and Family Assistance Program (EFAP) through the Health Benefit Insurance

- Group RRSP matching plan

- Flexible spending account

- Employee’s Friends and Family discount program

- Employee Referral Bonus Program

- Tenure recognition through our Milestone Program

- Customer Preferred Pricing for employee phone plan service

- Training and development: we want to help you achieve your career goals. HME offers on the job training, online seminars, coaching and opportunities for advancement.

- Team Events: We celebrate our team by going out for fun events! Events like golfing, boat cruises, ATV tours and team dinners. HME is an equal-opportunity employer. This position is a rewarding career with an opportunity for advancement within our growing company. Please apply with your resume and cover letter if you feel you possess the required skills and attributes.

Please note only candidates chosen for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

- Company events

- Dental care

- Employee assistance program

- Extended health care

- Life insurance

- In office parking

- Paid time off

- RRSP match

- Vision care

Work Location: In person

📌 Admin Assistant (Victoria)
🏢 HME Medical Distribution
📍 Victoria