Summary of Duties

- Process emergency and non-emergency requests for ambulance and fire response

- Communicate with individuals under stress

- Provide pre-arrival instructions

- Direct and coordinate ambulance and fire unit movement

- Operate complex computer-aided telecommunications equipment

Qualifications/Skills

- Minimum 18 years of age, and Grade 12 education or equivalent

- Communicate effectively and tactfully, both oral and written

- Read, interpret, understand and apply complex and overlapping policies

- Solid multi-tasking, organizational and prioritization skills

- Ability to maintain control under pressure, work at a fast pace in an unpredictable environment

- Demonstrate problem-solving and critical thinking

- Make sound, independent decisions, and exercise discretion during emergency/difficult/stressful situations, and be accountable for such decisions





- Establish and maintain effective working relationships with coworkers and stakeholders

- Strong computer literacy, data entry, retrieval and keyboarding skills

- Experience in Emergency Services would be an asset

Job offer is conditional on: successful criminal background check, current standard first aid and CPR certificate; successful completion of all training requirements and ACO Provincial Certification; and Restricted Radio Operator Certification.

Candidates will be required to attend and successfully complete a 12-week FT training program.

We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Sunnybrook Health Sciences Centre is an equal opportunity employer.

📌 Ambulance Communications Officer I - Wallaceburg CACC - Regular Part-Time - 2026-18331 (Toronto)
🏢 Sunnybrook Health Sciences Centre
📍 Toronto