Become a vital part of the Workers Compensation Board as a Customer Care Facilitator in Regina. This full-time role focuses on assessing worker needs and administering benefits to ensure effective recovery plans.
The WCB is looking for a dedicated individual to handle case management and facilitate recovery strategies for injured workers. This position requires a university degree in a relevant field along with 1-2 years of experience. You will engage with various stakeholders to streamline return-to-work processes, advocate for workers, and authorize necessary benefits.
Key Responsibilities:
• Assess individual worker needs for recovery plans
• Manage and collaborate on assigned caseloads
• Prepare plain language decisions for cases




• Partner with healthcare providers and employers
• Authorize services and perks for workers
Requirements:
• Bachelor's degree in health care or related field
• 1-2 years of case management experience
• Valid class 5 Saskatchewan drivers license
• Ability to work in a field position
• Strong skills in decision-making and communication
Your expertise in case management and effective recovery planning will make a significant difference at the WCB.
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📌 Customer Care Facilitator in Regina
🏢 Autism Services
📍 Regina