Position: Assistant Manager

Hours: Full-time, weekends required

Compensation: $21.50 - $29.00 (per hour), enrolment in extended health benefits plan, plus bonuses

About Cyclone Taylor Source for Sports:

Cyclone Taylor Source for Sports (CTS) is Canada’s most established hockey equipment retailer opening our doors in Vancouver over 65 years ago, in 1957.

Fred “Cyclone” Taylor was one of hockey’s first superstars. In 1908, Lord Grey, the Governor General of Canada was so impressed with Fred’s skating ability he likened him to a ‘cyclone’ – the name stuck for the remainder of Fred’s hockey career. Cyclone Taylor played in four Stanley Cup Championships, one of which includes a win in 1915 with the Vancouver Millionaires.

CTS has four physical retail locations in the lower mainland (Vancouver, Richmond, Coquitlam, and Surrey), as well as a large eCommerce website that ships hockey and lacrosse equipment to all corners of Canada. Knowledgeable staff and exceptional customer service, combined with a huge selection of products offered at the guaranteed lowest prices, have allowed CTS to become one of the largest and most respected hockey retailers in Western Canada.

About the position:

The Assistant Manager is responsible for the day-to-day operations of the CTS Vancouver retail location. The successful applicant will assist with staffing, as well as working collaboratively with other retail locations on marketing strategies and inventory management. The Assistant Manager provides a memorable and exciting shopping experience for customers of all ages, and services a large customer base seeking regular skate sharpening.

Qualifications & Requirements:

Education & Experience:





- Hockey background required (player, coach, fan)
- At minimum, completion of secondary school
- At least 1 year of experience managing in a retail workplace, including supervising employees
- Or an equivalent combination of education and experience

Skills:
- Knowledge and passion for ice hockey and/or lacrosse is an asset
- Experience and/or knowledge with skate sharpening is an asset
- Familiarity with point-of-sale system operations
- Basic computer skills (e.g., Email, Microsoft Word, and Excel)
- Ability to problem solve
- Excellent customer service
- Organized

Responsibilities:

- Works Closely with Store Manager
- Purchasing, Receiving and Shipping
- Staff Training
- Determining appropriate store layout and configuration to improve the customer experience
- Stocking and merchandising of inventory
- Provides excellent customer service in person and over the phone, including identifying appropriate customer needs
- Prepares regular updates to ownership
- Assists customers in Hockey Lacrosse and Baseball/Fastpitch equipment fitting
- Supports with team sales initiatives
- Assist in skate sharpening for a large customer base
- Involved in community partnerships related to hockey tournaments
- Other duties as required

CTS offers a competitive compensation package as well as staff discounts on hockey lacrosse and baseball/fastpitch equipment. Job Types: Full-time, Permanent

Pay: $21.50-$29.00 per hour

Benefits

- Dental care
- Store discount
- Vision care

Education:
- Secondary School (required)

Experience:
- Retail management: 1 year (preferred)
- Hockey playing and/or coaching: 1 year (required)

Language:
- English (required)

Work Location: In person

📌 Assistant Manager (Vancouver)
🏢 Cyclone Taylor Source For Sports
📍 Vancouver