Position Summary

Reporting to Manager, Ramp Operations, the Baggage Agent is responsible for ensuring efficient and secure baggage handling processes.

Baggage

Agents are responsible for accurately sorting baggage according to flight number and baggage priority levels (Confirmed, Standby, Space Available).

The Baggage

Agent also operates the x-ray machine to screen baggage for contraband and illicit substances. This position emphasizes adherence to customer service excellence and on-time performance.

Personal Characteristics Highly flexible, with the ability to respond quickly in a dynamic workplace

Professional and respectful, with a positive work attitude

Timely with a high level of commitment to on-time performance is essential

Motivated with the ability to work independently and as part of a team

Effective verbal and written communication skills

High level of respect, understanding and regard for First Nations communities

Able to think critically and act logically to evaluate situations and provide sound judgment.

High level of integrity, confidentiality and accountability

Able to deal with confidential information and documentation with discretion, sensitivity and tact.

Strong attention to detail.

Customer-focused with a dedication to providing excellent service.

Key Responsibilities and Accountabilities Accurately sort baggage based on flight number and baggage priority





Operate x-ray machine to screen baggage for contraband and illicit substances

Collaborate with other Baggage Agents and relevant personnel to meet deadlines and ensure smooth operations

Maintain strict adherence to on-time performance policies and procedures

Actively participate in the Company’s Safety Management System

Perform additional duties as assigned Minimum Education, Experience and Certifications High school diploma or General Education Degree (GED) equivalent

Previous experience in warehouse operations or baggage handling considered an asset

Successful completion of a Xray Screening Training, achieved through participation in a recognized training program, or enrollment in our in-house Xray Screening Training

Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations

Indigenous and Cultural Awareness Training considered an asset Working Conditions Physically able to perform all listed job duties

Travel by aircraft and other means as required by role

Use of safety equipment as required and applicable to role

Able to lift and carry up to 50lbs

May be required to stand for several hours a day

Various shifts at a fast pace in order to meet service level requirements of the airline

Able to work both indoors and outdoors in various weather conditions.

📌 Bag Room Agent - YWG Ramp (Winnipeg)
🏢 Perimeter Aviation
📍 Winnipeg