Humber River Health: Lighting New Ways In Healthcare

Humber River Health, a fully digital hospital serving a community of 850,000 residents in North West Toronto, is seeking a Part‑time Clerical Support Associate for the Emergency Department.

Position Summary

Part‑time. Hours: 8‑hour days, evenings, nights, and continuous weekend work. Location: Humber River Health, Willson Site. Labour Group: Teamsters Clerical. Reporting Relationship: Manager, Emergency Department. Hourly Rate: $29.966 – $31.016.

Position Responsibilities

- Clerical support including patient registration and discharge, maintenance of patient records, order entry, and statistics.
- Customer service: scheduling appointments, answering patient inquiries, telephone inquiries, and greeting patients and visitors courteously.
- Communicate with bed allocation and other departments to arrange patient placement.
- Communicate with other departments and service areas.

Qualifications

- High school graduate or equivalent.
- Completion of a Community College Medical Secretary Diploma an asset.
- Completion of a medical terminology course preferred.
- Minimum 1 year full‑time equivalent recent clerical experience required, preferably in a health‑care setting.
- Recent Emergency registration experience preferred, including EDM.
- Good keyboarding skills, minimum typing speed of 40 WPM.
- Computer proficiency including Microsoft Office Suite.
- Strong interpersonal skills, both oral and written.
- MEDITECH computer experience an asset.




- Good organizational and problem‑solving skills required, including an ability to prioritize a varied and busy workload. Demonstrated ability to cope with tight deadlines, frequent interruptions and emergency situations.
- Ability to work independently with minimal supervision in a team environment.
- Knowledge of a second language an asset.
- Demonstrated customer service skills.
- Applicants may be required to successfully complete full administrative testing, including typing speed and MS Office.
- Excellent attendance and discipline‑free record required.
- An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Equal Opportunity & Accessibility Statement

Humber River Health is an equal‑chance employer and complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground. Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health.

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📌 Clerical Support Associate, Emergency Department, Part time (Toronto)
🏢 Humber River Health
📍 Toronto