Cluep is an AI company that helps brands advertise to people based on how they feel and what they see on social media. Using its advanced AI models to analyze publicly shared text, image, video and audio signals, Cluep delivers exceptional results for leading brands such as McDonalds, Microsoft, Toyota, Starbucks, Amazon, and many more across the globe.
In the News
Our campaign with Coke represents a fundamental shift in how brands and consumers interact. We are looking for a Senior Ad Operations Specialist to join our team in Toronto. responsible for managing the trafficking, delivery/pacing, optimizations, and reporting of digital ad campaigns for multiple publisher clients within a team environment. Coordinate and manage the execution and technical aspects of campaigns, including ad serving, delivery/pacing, trafficking, optimization, troubleshooting, etc.
Identify and resolve technical issues related to campaign assets, tags, and pixels for both clients and internal teams.
Troubleshoot ad-serving errors such as reporting discrepancies and broken creatives.
Provide high-level monitoring and reporting requested by clients in a timely manner.
Monitor campaign performance against key KPIs such as CTR, VCR, viewability, and conversion rates on a daily basis.
Manage campaign pacing and make adjustments as needed to ensure campaign budgets are delivered in full.
Provide management reports on key campaign statistics, including performance and pacing.
Coordinate with Sales and Account Managers to service accounts efficiently.
Work closely with Account Managers and coordinate daily to ensure smooth campaign launches and day-to-day ad operations.
Interact daily with clients’ and agencies’ ad operations teams to address technical and ad operations inquiries.
Escalate potential technical issues affecting campaigns and/or Cluep infrastructure from an operations perspective.
Coordinate regularly with the Engineering team to request and test new features for Cluep’s mobile advertising platform and internal admin dashboard.
Stay current on industry news, trends, and research.
3–5 years of experience in an Ad Operations or Technical Account Manager role within the digital/mobile advertising industry; Proficiency in Microsoft Office Suite, including VLOOKUPs, filters, and pivot tables.
Ability to collaborate effectively across multiple teams and manage projects of varying scope and complexity (e.g., 3 weeks of paid vacation approx. 2 weeks off during holiday period and 4 extended summer long weekends hybrid work model (3 days in office) with versatile start/end times
Social: semi-annual offsite social events, holiday and life event celebrations, quarterly company-wide all hands, and more!
85,000-$105,000 CAD . Cluep does not use artificial intelligence (AI) to screen or evaluate job applications. We are an equal opportunity employer and vow to make any necessary disability-related accommodations, upon request, throughout the entirety of the recruitment and selection process. Need support in your application?
📌 Business Operations Senior Manager (Toronto)
🏢 Cluep
📍 Toronto