Overview

Hexagon's Autonomous Solutions division, is looking for a Business Systems Analyst to join our high-tech engineering and manufacturing company that is committed to customer service excellence and continuous improvement. Reporting to the Directorah.. of Business Systems, the role will focus on our Atlassian product portfolio. Applications like Jira, Confluence, and bitbucket.

In this position, you will be engaging directly with business and IS stakeholders, be part of the various on-going initiative on maturing our Atlassian tool landscape through project, participate in application research, design, development, custom integrations with other systems using API, Webhooks, ISC and others. You would provide ongoing support for corporate applications, whilst turning your attention to other major enterprise application projects. While part of the Business Systems team, this position will join a high-performance team focused on delivering result.

We know that the success of our business is a direct result of our highly motivated and collaborative staff. We value our people as much as we value our business. We pride ourselves on providing a stimulating work experience and cultivating teams that encourage learning, so that you can hone your expertise and grow in your career.

We are not afraid to try new things, take calculated risks and find new opportunities. We value performance over procedure, setting measurable goals, and working collaboratively to achieve the results we seek.

The Location: Hexagon is a global company with locations around the world. This position is hybrid based in Calgary, AB.

Responsibilities

As a Business Systems Analyst you will be responsible for the following:

- Administration of a range of business applications including but not limited to: Atlassian Confluence, JIRA, SharePoint, Perforce, ServiceNow.
- Initiate and organize current projects on the JIRA platform, as well as configuring layout, design, workflow, and dashboard.




- Maintain performance stability and applications availability of JIRA/Confluence and SharePoint.
- Create and manage complex JIRA components including project workflows, screen schemes, permission schemes, and notification schemes in JIRA.
- Help guide and maintain the organization data in Confluence, Jira and SharePoint.
- Identify enhancements in Macros Confluence Markup and Jira Query Language (JQL).
- Provide user support for NovAtel’s business applications.
- Carrying maintenance (patches, hot fixes) as required.
- Liaise with software vendors to obtain support as required.
- Collaborate with other IT team members to upgrade business systems.
- Lead efforts around electronic data classification and define how technologies like SharePoint and Microsoft Teams fit within that framework.
- Participate in ITSM process maturity with a commitment to continuous improvement and maintain ITSM documentation and compliance to standards such as NIST/CMMC, GDPR, and ISO.

Qualifications

Must-Have:

- Bachelor’s degree or diploma in Computer Science or a related field.
- 5+ years working in a related information technology role.
- 4- 5 years of administrator experience in supporting JIRA and Confluence.
- 3+ years of experience with ITIL methodologies, ITSM concepts, enterprise IT architecture, relational databases.
- 3+ years of experience with key business applications and integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS.
- Strong interpersonal, collaboration and communications abilities.

Key Success Factors:

- Strong communication skills, both written and verbal,



to work with the business.
- You understand process mapping and business analysis and work technically to create business flow and make recommendations on business processes.
- Excellent analytical and organizational skills. You collect, compile, and present complex data fit for various audiences.

Nice-to-Have:

- SharePoint administration experience.
- Project Management experience with Agile/Scrum methodologies.
- SQL Server experience.

Not sure if you meet all the qualifications for this role? Let us decide! At Hexagon, we are committed to a diverse and inclusive work environment. If you’re excited about the opportunities this role could bring, we encourage you to apply. For any questions about the role or our company, please email our team at [email protected] and we will be pleased to follow up with you. Please do not send cover letters or resumes to this address.

The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. You’ll be joining over 22,000 people in 50 countries on the leading edge of your field.

This position is with Hexagon’s Autonomy & Positioning division, a global technology leader, pioneering end-to-end solutions for assured positioning and autonomy on land, sea, and air. Our work touches every aspect of life, from sustainability on Earth to enabling autonomy. Within the Autonomy & Positioning division your work will contribute to the operation of our brands NovAtel, AutonomouStuff, Veripos, and Antcom.

Come see why we are recognized as one of Alberta's Top 75 Employers in 2020, 2021 and 2022!

Applicants who require accommodation in the job application process may contact Human Resources at [email protected].

📌 Business Systems Analyst (Calgary)
🏢 NovAtel
📍 Calgary