Job Summary Maintains customer relationship by responding to inquiries; documenting actions.

Flexible Schedule – 10-20 hours per week, semester based contract

Work Location: 6200 University Blvd, Vancouver, BC

Important Information: This position is open to UBC students only

Essential Duties And Responsibilities

- Weekly site visits to various vending machines and/or unattended markets on campus to check pricing consistency, machine functionality and the correct merchandising of the machines.
- Respond to customer inquiries by reviewing previous inquiries and responses; gathering and researching information; and verifying customer’s understanding of information.
- Record customer inquiries by documenting inquiries and responses in customers’ accounts.
- Improve quality service by recommending improved processes.
- Replenish products and supplies to ensure in stock conditions at all.
- Communicate with the management team regarding customer requests and vendor-related concerns.

Qualifications Think you have what it takes to be one of our Client Service Coordinators? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

- Previous experience in customer service and retail is an asset.
- Able to multitask and work independently and in a team setting.
- Able to work in a past face environment.
- Able to stand on feet for long period of time.
- Friendly and warm.
- Demonstrates positive attitude.
- Desire to learn applicable skills in customer service and engagement.

What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless.



As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests protected.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. For accommodation requests during the hiring process, please contact [email protected] for further information.

📌 Client Service Coordinator Part Time UBC (Metro Vancouver)
🏢 Compass Group Canada
📍 Metro Vancouver