Join Metrolinx as a Senior Specialist in Incident Control, focusing on network operations and emergency management across the Greater Toronto and Hamilton Area. Contribute to ensuring safe, reliable commuter transportation and effective incident response strategies.
This senior role involves monitoring, assessing, and managing emergent incidents within the Metrolinx operating network. You will oversee regional incidents, triage emergencies, and actively monitor transportation partner operations using various communication systems. Your expertise will enhance customer-focused service within the transit network.
Key Responsibilities:
• Oversee regional incidents within the Metrolinx network
• Monitor and triage incoming emergencies affecting transit safety
• Manage communication systems including CCTV and radios




• Maintain awareness of operational systems and transit impairments
• Ensure compliant staffing and 24/7 incident management coverage
Requirements:
• Minimum of five years in an operational control center
• Two years of leadership experience in emergency management
• Knowledge of railway and bus operations is preferred
• Solid communication skills for effective relationships
• Completion of an emergency telecommunications course
Take on this critical senior role to enhance incident control and operational safety within Metrolinx.
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📌 Senior Incident Control Specialist at Metrolinx (Oakville)
🏢 Metrolinx
📍 Oakville