Step into the Accommodation Services Manager role at Hôtel Le Concorde in Québec, QC. Oversee daily operations and ensure excellent guest experiences while implementing policies and training staff.
This full time permanent position requires on-site presence and involves engaging with customers directly. You will be responsible for developing policies, conducting performance reviews, and managing front desk duties. Strong leadership and communication skills are essential to handle customer concerns and manage various events effectively.
Key Responsibilities:
• Develop and implement operational policies
• Conduct staff performance reviews and training
• Perform front desk duties professionally
• Implement engaging marketing activities
• Oversee maintenance and guest events
Requirements:
• Bilingual communication skills preferred
• Minimum 3 years of related experience
• Secondary school graduation certificate
• Demonstrated flexibility in tasks
• Capability to address customer complaints effectively
Bring your expertise in accommodation services to lead Hôtel Le Concorde's operations and enhance guest satisfaction.
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📌 Accommodation Services Manager at Hôtel Le Concorde (Quebec City)
🏢 Hôtel le Concorde
📍 Quebec City