Elevate your career as a TechEdge Service Coordinator at Patterson Dental. You'll manage service requests and resources effectively while cultivating a professional atmosphere.
As a Service Coordinator, you will oversee the dispatching and scheduling of service requests, requiring skilled autonomy in resource planning. This role demands a high level of attention to detail, ensuring that all client inquiries are triaged and handled efficiently while monitoring technician assignments for optimal service delivery.
Key Responsibilities:
• Triages customer inquiries and service requests
• Assigns and schedules service activities for technicians
• Manages resources for scheduled service efficiently
• Monitors service orders throughout their life cycle
• Performs reconciliation of CRM reports monthly
Requirements:
• High school diploma or equivalent experience
• 1-3 years of experience in dispatching
• Previous customer service experience required
• Strong organizational and multitasking skills
• Proficient in Microsoft Office Suite 365
Drive service excellence and professionalism in your role at Patterson Dental, ensuring top-tier support for clients.
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📌 Service Coordinator for Patterson Dental (Calgary)
🏢 Patterson Companies
📍 Calgary