The Corporate Quality Assurance Coordinator is responsible for coordinating, facilitating, and driving the Business Unit’s quality approach across its various departments.

Quality

Tools (Procore or Equivalent) - Train, coach, and support internal and external teams in the use of Quality tools (Procore, Cortex, Standards, Laws & Regulations, etc.).

- Onboard new employees and promote best practices related to Quality tools.
- Ensure Quality Management System (QMS) compliance and maintain data integrity within Quality tools.
- Test new functionalities, assess their impact, and define deployment strategies. AWARENESS, TRAINING, AND COMMUNICATION - Facilitate Quality onboarding sessions for new employees.
- Contribute to the development, updating, and dissemination of QMS training materials and related documentation.
- Keep training content up to date.
- Promote a culture of Quality throughout the organization. ISO 9001 CERTIFICATION AND QUALITY MANAGEMENT SYSTEM (QMS) - Contribute to the management of Quality Assurance processes within the ISO 9001 framework.
- Participate in updating Quality Management System (QMS) processes and documentation.
- Collect and provide data required for management reviews and quality system performance monitoring. QUALITY DOCUMENTATION - Assist in identifying documentation needs in compliance with legal, contractual, and regulatory requirements.
- Update Quality documents and records and recommend improvements to document control practices.
- Contribute to the development and continuous improvement of QMS documentation (procedures, work instructions, and forms).




- Ensure Quality-related information is effectively communicated to internal and external stakeholders. PERFORMANCE MONITORING AND REPORTING - Update Quality statistics, dashboards, and KPIs, and communicate results to management.
- Prepare documentation for monthly and quarterly meetings.
- Participate in Quality meetings and present performance indicators. NON-CONFORMITIES, RISK MANAGEMENT, AND CONTINUOUS IMPROVEMENT - Contribute to the management of non-conformities, including analysis, follow-up, and closure.
- Recommend, implement, and track corrective and preventive actions.
- Identify continuous improvement opportunities and lead assigned initiatives.
- Collect project closeout documentation and Quality lessons learned. QUALITY AUDITS - Participate in the planning and execution of internal Quality audits in accordance with the annual audit program.
- Contribute to updating the audit program and schedule.
- Coordinate the logistics of internal and external audits with relevant teams.
- Conduct internal audits in accordance with the annual audit program (if certified as an internal auditor).
- Record, monitor,



and close audit findings and non-conformities (if certified as an internal auditor).
- Ensure follow‑up on audit observations and non-conformities using applicable tools.
- Contribute to the maintenance and improvement of audit tools and related performance indicators.

EXPERIENCE - Minimum of 3 to 5 years of relevant experience in the construction industry and in quality management on construction projects. SOFT SKILLS - Strong organizational and time management skills, with the ability to identify priorities and meet deadlines.

- Excellent planning and organizational abilities.
- Strong verbal and written communication skills, with the ability to convey information clearly and effectively.
- Ability to establish and maintain positive interpersonal relationships.
- Demonstrated leadership skills.
- Robust analytical and problem‑solving capabilities.
- Ability to work with a high degree of rigor and attention to detail.
- Ability to demonstrate initiative, sound judgment, and a proactive approach. TECHNICAL SKILLS - Proficiency in Procore, SharePoint, and the Microsoft Office Suite.

QUALIFICATIONS - Internal Auditor or Lead Auditor certification/designation is considered an asset. LANGUAGES - Proficiency in French and/or English, both spoken and written.

BENEFITS - RRSP with up to 5% employer matching - Hybrid work model for corporate roles - Employee stock ownership program - Career growth through real development opportunities - Transit pass reimbursement (get to work for free) - Minimum 4 weeks of vacation from day one

📌 Corporative quality insurance coordinator (Montreal)
🏢 ACI Worldwide
📍 Montreal