Drive superior customer satisfaction as a Customer Service Supervisor at Shoppers Drug Mart. Oversee cash operations and training for a dedicated team.

In the role of Customer Service Supervisor, you will manage essential customer service and loss prevention functions while fostering a positive shopping experience at Shoppers Drug Mart. Your leadership will guide staff through training and compliance with store policies, ensuring quality service and effective merchandising.

Key Responsibilities

- Train cashiers and merchandising teams in store policies
- Oversee daily cash flow and inventory management
- Address customer inquiries and resolve service issues
- Ensure store cleanliness and proper product rotation
- Manage merchandising displays as directed

Requirements:
- Solid judgment and independent decision-making skills
- Organized with excellent time management abilities
- Proficient in typical retail software
- Experience in customer-facing roles essential
- Knowledge of retail operations and product offerings

Lead by example, ensuring excellence in service and store presentation at Shoppers Drug Mart.

📌 Customer Service Supervisor at Shoppers Drug Mart (Burnaby)
🏢 Shoppers Drug Mart
📍 Burnaby