Elevate customer success with Samsara as a Customer Success Manager in Canada. Lead the Scaled Customer Success team while driving onboarding, adoption, and measurable impacts for clients. Samsara is seeking a Customer Success Manager to spearhead efforts for the Canada Scaled Customer Success team.

This remote role invites leaders with a passion for digital communication and operational excellence. You'll manage team performance, lead coaching initiatives, and cultivate an energizing culture focused on customer outcomes. Key Responsibilities:

- Hire, onboard, and develop a high-performing team
- Manage performance and deliver results across KPIs
- Identify process improvements for efficiency gains
- Lead 1:1s, pipeline reviews, and risk assessments
- Drive digital plays to enhance customer journey Requirements:
- 2+ years of team management experience
- Experience with SaaS onboarding programs
- Solid work ethic and prioritization skills
- Familiarity with customer success CRMs
- Bachelor’s degree from an accredited institution Become a part of Samsara’s mission to improve the global economy through enhanced customer success.

📌 Customer Success Manager at Samsara (Canada)
🏢 Samsara
📍 Canada