The Dental Place – Dr. Tammy Moffett

3 to 4 days

Are you an experienced dental front office professional who loves patients, stays organized, and knows how to keep a busy dental practice running smoothly?

The Dental Place, located at 317 Hampton Rd., Quispamsis, NB, is looking for an experienced Dental Front Office Receptionist / Patient Coordinator to join our team.

We are looking for someone who understands that the front office is the heartbeat of the practice. You’ll be an important part of creating an exceptional patient experience while also helping keep schedules full, accounts current, and the business side of the practice organized.

What You’ll Be Doing In this role, you will:

- Welcome, check in, and check out patients with warmth and professionalism
- Schedule patient appointments and help maintain a productive daily schedule
- Take ownership of our patient recall system, proactively contacting patients who are due or overdue for care
- Help ensure patients leave with their next appointments scheduled
- Assist with patient collections and outstanding balances
- Follow up on Accounts Receivable (A/R)
- Track and follow up on outstanding lab cases
- Communicate and coordinate with the specialty dental offices to which we refer patients
- Help ensure referrals and follow-up care don’t fall through the cracks
- Assist with end-of-day closing procedures and balancing
- Prepare and complete required end-of-month reports
- Work with our accountant to help successfully close out each month




- Support the team with other front office responsibilities as needed

Who We’re Looking For

Our ideal candidate

- Has previous dental front office experience
- Understands dental scheduling, recall, collections, and A/R
- Is comfortable discussing account balances with patients in a professional and caring manner
- Is extremely organized and detail-oriented
- Is dependable and takes ownership of responsibilities
- Is comfortable following through on outstanding items until they are completed
- Communicates well with patients, team members, labs, specialists, and outside professionals
- Can confidently manage end-of-day and end-of-month responsibilities
- Enjoys being part of a team and helping create a positive patient experience

Practice Software Our practice uses Tracker dental software. Previous Tracker experience is helpful but not required. Training on Tracker will be provided at the end of September.

Schedule

3 to 4 days a week (Monday-Thursday)

This is a wonderful opportunity for an experienced dental front office professional looking for a consistent four-day workweek and a long-term position with a great dental practice.

If you have dental front office experience and are someone who takes pride in keeping patients cared for, schedules organized, accounts followed up, and the practice running smoothly, we would love to meet you!

Apply today and tell us a little about your dental front office experience.

Job Type: Part time

Pay: $24.00-$27.00 per hour

Experience

- dental front office : 1 year (preferred)

Work Location: In person

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