Join Observe.AI as an AI Agent Experience Designer focusing on enhancing human-AI collaboration. This role in Toronto requires expertise in designing conversational systems and facilitating customer success.
As an integral team member, you'll lead workshops to identify automation opportunities while designing and optimizing AI agent experiences. With a focus on usability and customer satisfaction, you'll create actionable blueprints for seamless interaction. Your experience will help streamline operational outcomes and improve interactions across various industries.
Key Responsibilities:
• Lead workshops to discover automation opportunities • Analyze operations for VoiceAI value optimization • Design user-friendly conversational journeys • Train customer teams on VoiceAI best practices • Monitor agent performance and recommend improvements
Requirements: • 3+ years designing conversational systems or AI interactions • Solid understanding of Human Computer Interaction • Proven experience with communication and facilitation • Ability to present designs to diverse stakeholders • Skilled in optimizing user dialogue flows
Bring your expertise in conversational design to Observe.AI and shape the future of customer interactions. #J-18808-Ljbffr
📌 AI Agent Experience Designer in Toronto
🏢 Doist
📍 Toronto
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