- Provide technical expertise, operational support, and technological oversight for communications, network infrastructure, and site technology systems across healthcare and long-term care environments
- Support and integrate network infrastructure, telephone systems, copier services, nurse call systems, building automation systems, electronic access control systems, CCTV, and related site technologies
- Work closely with internal stakeholders, service providers, system vendors, consultants, and implementation partners to ensure technology solutions align with operational requirements, organizational standards, cybersecurity expectations, and long-term technology objectives
- Maintain working knowledge of network infrastructure technologies
- Provide technological oversight and subject matter expertise for telephone and copier services across the organization
- Install, troubleshoot, maintain, and support nurse call systems used in healthcare and long-term care environments
- Support the operation and integration of site technology systems in accordance with organizational technology standards
- Conduct technology needs assessments, requirements analysis, solution evaluations, and technical reviews

Requirements

- Bachelor's degree in Computer Engineering, Information Technology, Electrical Engineering, or related field
- 3-7 years of experience supporting network infrastructure, telecommunications, healthcare technology, building systems, or related technology environments
- Working knowledge of network infrastructure technologies including Fortinet firewalls, IPsec VPNs, WAN management, Ubiquiti Enterprise switches, Ubiquiti Enterprise wireless solutions, VLANs, DHCP, DNS, LAN/WAN connectivity, WiFi, fibre infrastructure, and related network hardware
- Knowledge of telephone and communications platforms such as Panasonic, Avaya, e-MetroTel, Grandstream, Toshiba, or similar VoIP/PBX solutions
- Familiarity with nurse call systems such as Austco, Carehawk, SARA, MyAlert,



or similar resident communication and emergency response platforms
- Ability to support and coordinate site technology systems including Building Automation Systems (BAS), electronic door access systems, CCTV/video surveillance systems, and related technologies
- Proven ability to collaborate with service providers, system vendors, contractors, consultants, and operational stakeholders
- Solid understanding of requirements analysis, solution evaluation, technical review processes, technology governance, and lifecycle management
- Familiarity with healthcare, long-term care, senior living, hospitality, or multi-site facility environments is considered an asset
- Experience with Microsoft 365, Azure, and related cloud-based services is considered an asset
- Strong communication, problem-solving, project coordination, and documentation skills

Core Competencies

Demonstrates expertise in network infrastructure technologies, telecommunications, and healthcare technology systems, ensuring alignment with operational standards and cybersecurity expectations. Proven ability to conduct technology needs assessments and collaborate effectively with stakeholders to implement and support site technology solutions.

Highest-signal resume keywords

- Network Infrastructure Support
- Telecommunications Expertise
- Healthcare Technology Systems
- Requirements Analysis
- Project Coordination

ATS Optimization Keywords

Hard Skills

- Network Infrastructure Technologies
- Fortinet Firewalls
- IPsec VPNs
- Ubiquiti Enterprise Switches
- VLANs
- DHCP
- DNS
- LAN/WAN Connectivity
- Nurse Call Systems
- Building Automation Systems

Soft Skills

- Strong Communication
- Problem-Solving
- Project Coordination
- Documentation Skills

Industry Keywords

- Healthcare
- Long-Term Care
- Senior Living
- Multi-Site Facility Environments
- Technology Governance

Tools & Technologies

- Microsoft 365
- Azure
- VoIP/PBX Solutions
- CCTV/Video Surveillance Systems
- Electronic Door Access Systems

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📌 Manager, IT Network and Telecommunications (Mississauga)
🏢 Jobtailor
📍 Mississauga