Own and manage the delivery roadmap for the augmentation portfolio across business units

Lead solution delivery across low-code rapid deployments and complex builds

Partner with central Technology teams to align solutions with foundational technology investments

Oversee operational quality, governance, release readiness, acceptance criteria, and audit standards

Build and develop high-performing teams

Engage stakeholders and communicate outcomes to business leaders and executives

Drive capacity planning, prioritization, and continuous improvement of the shared augmentation library

Deliver measurable business outcomes through enterprise augmentation agents across Azure, Power Platform, and Salesforce

Requirements 10+ years of experience in operational transformation, intelligent automation, product delivery, or related domains

Proven track record delivering enterprise-grade solutions into production environments

Strong understanding of operations in financial services, banking, or insurance

Experience owning product roadmaps, capacity planning, prioritization, and measurable value delivery

Functional familiarity with Microsoft Azure, Power Platform, and Salesforce

Ability to collaborate across IT, architecture, and business teams

Experience leading teams of 5-6 members

Bachelor's degree required





MBA or advanced degree in a related field preferred

Experience with vendor management and enterprise automation technology stacks preferred

Background in operations transformation or strategy

Robust understanding of AI-enabled automation use cases and limitations

Experience with agile delivery models, including sprint cadences and phased releases

Core Competencies Demonstrates expertise in operational transformation and intelligent automation, with a strong focus on delivering enterprise-grade solutions using Microsoft Azure, Power Platform, and Salesforce. Proven ability to lead high-performing teams and manage product roadmaps while ensuring operational quality and governance.

Highest-signal resume keywords Operational Transformation

Enterprise Automation Technology Stacks

Microsoft Azure

Power Platform

Salesforce

ATS Optimization Keywords Hard Skills Product Delivery

Capacity Planning

Prioritization

Agile Delivery Models

AI-Enabled Automation

Soft Skills Stakeholder Engagement

Team LeadershipCommunication

Certifications &

Qualifications Bachelor's Degree

MBA or Advanced Degree

Industry Keywords Financial Services

Banking

Insurance

Tools & Technologies Low-Code Rapid Deployments

Audit Standards

Release Readiness

📌 Director, Intelligent Automation & AI (Toronto)
🏢 Jobtailor
📍 Toronto