Service Durham Supervisor — Hybrid Contact Centre (Whitby)

17 Aug

Durham Region

Whitby

17 Aug

Durham Region

Whitby

Durham Region seeks a Supervisor for Service Durham to lead the 311 Contact Centre, public counters, email, and digital services. You will manage a team, track performance, and ensure high-quality customer experiences across channels.

The role reports to the Manager, Service Durham and supports service excellence through training, coaching, and continuous improvement initiatives in a hybrid work setting.

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📌 Service Durham Supervisor — Hybrid Contact Centre (Whitby)
🏢 Durham Region
📍 Whitby

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