Join Toronto Hydro as the Director of Customer Energy Management & Partnerships, leading strategic energy initiatives in a hybrid work setting. This role prioritizes enhancing customer experiences and energy efficiency. In this influential leadership position, your focus will be on fostering relationships with strategic customers while implementing effective energy management strategies.

Utilize performance metrics and insights to continuously improve services that align with customer needs and corporate objectives. Your guidance will be crucial in navigating challenges and building long-term partnerships. Key Responsibilities:

- Create multi-year account strategies based on customer needs
- Oversee system and process improvements for customer service
- Act as relationship lead for key customers
- Enhance energy efficiency program delivery
- Work collaboratively to integrate customer solutions Requirements:
- Preferred degree in Business or Engineering
- 7-10 years of relevant planning and management experience
- 5+ years in leadership capacities
- Understanding of electric utility regulations
- Robust change management skills Contribute to impactful energy management and customer satisfaction at Toronto Hydro.

📌 Director of Energy Partnerships in Ontario (Toronto)
🏢 Toronto Hydro
📍 Toronto