Elevate your customer service career at goeasy, where you will support easyfinancial and easyhome brands in both French and English. Demonstrate your expertise by creating positive customer experiences through compassionate interactions.As a Customer Service Representative at goeasy, you will engage with customers across multiple channels, delivering expert solutions tailored to their needs. This role requires proficiency in both French and English, along with a strong attention to detail to meet call center metrics and maintain records accurately. You'll enjoy a vibrant work atmosphere while contributing to goeasy's mission of helping Canadians achieve their financial goals.Key Responsibilities:Respond to customer inquiries via phone,



chat and emailResolve issues with empathy and compassionMaintain accurate data and records during callsAdhere to company policies and proceduresStrive to meet call center metrics and exceed customer expectationsRequirements:Fully bilingual in French and EnglishExperience in a call center setting is preferredStrong communication skills for customer interactionsAbility to quickly identify and solve problemsProficiency in Microsoft Office and call center technologiesBring your commitment to service excellence and join goeasy.#J-18808-Ljbffr

📌 Bilingual Customer Service Representative Role (Mississauga)
🏢 goeasy
📍 Mississauga