Role Overview

As a member of the Imaging Team, the incumbent is responsible for ensuring that hard copy documents are tracked, prepped, scanned, indexed, quality assured, and exported to the client in a manner consistent with the standards outlined in the procedures and project requirements.

In addition to document imaging duties, the incumbent supports the pickup, transport, and delivery of records, document boxes, and related materials between client and company locations. This role also serves as a backup driver as needed, ensuring records are moved safely, securely, and on time in accordance with company procedures.

Document Imaging Clerk Responsibilities & Duties Working in a fast-paced production environment, successful candidates will work closely with the team to convert large quantities of paper or other media types into digital format.

Prepare documents for scanning, including removing staples and aligning paper to be fed through the scanner.

Quality Control duties including ensuring all items have been captured in good quality per specified project requirements.

Remain punctual and timely with all tasks within the established Imaging Processes

Achieve daily targets as set out in the Project Delivery Schedule Work closely with other team members to achieve project goals Adhere to the policies, procedures, and privacy guidelines identified for both WCD and the project Delivery Support Responsibilities & Duties Serve as a backup driver as required to support operational needs

Pick up, transport, and deliver records, document boxes, and related materials between client locations, storage facilities,



and production sites

Load and unload boxes and materials safely, using proper handling procedures

Verify shipment contents and maintain accurate records of pickups and deliveries

Ensure the secure handling and transport of confidential client information and records

Plan and follow delivery schedules to ensure timely service

Conduct basic vehicle inspections and report any maintenance or safety concerns

Follow all company policies, and safety procedures, and applicable transportation regulations Qualifications

Education High School diploma or GED

Records Management Certificate or Librarian Certificates are considered an asset Skills and Experience Solid understanding of computers and office equipment

Experience working with Kofax, Adobe, Paperflow, or other imaging software is considered an asset Ability to work under pressure, multi-task, and prioritize tasks Written and verbal fluency in English

Maintain a positive attitude while working closely with others to achieve common goals/targets Ability to solve problems Natural drive for finding better ways to achieve improved performance

Must be able to lift and carry 50 lbs and assist with box management

Ability to follow a process and do repetitive tasks

Ability to sit or stand for long periods of time

Strong organizational skills and communication skills A passion for providing strong customer service

Solid fluency in written and spoken English

Valid Class 5 Driver’s License

Clean driver’s abstract Contract Length 1 year contract Available Shift: Monday to Friday: 8:00 am to 4:00 pm

📌 Document Imaging Clerk & Delivery Support (Edmonton)
🏢 WCD
📍 Edmonton