My client, a leading technology consulting practice, is seeking an experienced ServiceNow Technical Architect to join its national ServiceNow team . This is a strategic, hands‑on role for an architect who enjoys setting technical direction, influencing stakeholders, and delivering secure, scalable, and high‑performing ServiceNow platforms in complex enterprise environments.

What You’ll Be Doing

- Architect and design end‑to‑end ServiceNow solutions aligned with business goals and enterprise architecture standards
- Define and enforce ServiceNow architectural best practices, governance models, and technical standards
- Lead technical design workshops and evaluate new ServiceNow capabilities to drive innovation and platform optimization
- Design and oversee integrations with external systems using REST/SOAP APIs and JSON/XML
- Partner with business and technical stakeholders to translate requirements into scalable, resilient technical solutions
- Provide technical leadership and guidance to development teams on complex workflows, custom apps, and integrations
- Ensure platform security, performance, and reliability through proactive risk management and continuous improvement




- Develop and maintain architecture documentation, solution blueprints, and technical standards
- Communicate architectural vision and technical strategy to senior leaders and executives

What My Client Is Looking For

- Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
- ServiceNow certifications such as CSA, CAD, or Implementation Specialist (CTA is a strong asset)
- 7+ years of hands‑on ServiceNow experience, including solution architecture and technical leadership
- Experience implementing DevOps practices, CI/CD pipelines, and source control within ServiceNow
- Excellent analytical and problem‑solving skills with strong attention to detail
- Strong communication and leadership skills with the ability to influence technical direction
- Knowledge of ITSM frameworks and ITIL (v3 or later) is an asset
- Exposure to other ITSM platforms is a plus

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📌 ServiceNow Technical Architect (Vancouver)
🏢 Emergitel
📍 Vancouver