We’re expanding our virtual team and looking for motivated, dependable individuals who enjoy communicating with people and providing helpful, professional support. In this role, you’ll connect with individuals who are interested in learning more about available benefit programs. Through scheduled phone and video appointments, you’ll answer questions, explain relevant information, and help clients navigate the enrollment process from beginning to end.

Previous industry experience is not required. Comprehensive training, licensing guidance, and ongoing coaching are provided to help you develop the knowledge and skills needed for the position. What You’ll Be Doing Meet with clients through scheduled phone and video appointments Ask questions to better understand their needs and priorities Explain available programs in a clear and easy-to-understand way Assist with online applications and required documentation Provide follow-up assistance and answer additional questions Keep client information and digital records accurate and organized Participate in ongoing virtual training and development What We’re Looking For Strong communication and people skills Qualified, dependable, and well-organized Self-motivated and comfortable working independently Confident using basic technology and virtual communication platforms Willing to learn and respond positively to coaching Previous experience in customer service, sales, hospitality, retail, or another client-facing role is helpful, but not required What the Opportunity Offers 100% remote work Flexible scheduling Comprehensive training and licensing support Weekly performance-based compensation Continued mentorship and coaching Performance incentives and recognition Professional development opportunities Potential for career and leadership advancement Build Your Next Career From Home If you’re looking for a flexible remote opportunity where you can develop new skills, work directly with people, and grow professionally, we encourage you to apply and learn more.

📌 Entry Level Customer Service Representative - Remote Work (Ottawa)
🏢 Spade Recruiting
📍 Ottawa