The Executive Office Administrator is responsible for supporting the day-to-day administrative operations of ZP Coaching (ZPC), ensuring scheduling, payments, client communication, and internal systems are organized and handled professionally.

Key Responsibilities

Appointment Scheduling & Reminders

- Manage and coordinate client appointments using Google Calendar and Zen Planner
- Schedule, reschedule, and update appointments as needed
- Send appointment confirmations and reminders
- Maintain an accurate and organized ZPC calendar

Accounts Receivable

- Track and manage client payments through Zen Planner
- Monitor E-Transfers and PayPal payments
- Track outstanding balances and follow up on overdue payments
- Ensure payments are accurately recorded and client accounts remain up to date

Bookkeeping

- Maintain accurate financial records within Zen Planner
- Organize invoices, payments, and transaction records
- Assist with reconciling payments and outstanding balances
- Maintain organized financial documentation

Marketing Coordination





- Assist with coordinating ZPC marketing initiatives and campaigns
- Help organize social media content and promotional materials
- Coordinate marketing schedules, events, and announcements
- Ensure marketing activities remain consistent with the ZPC brand

Client Communications

- Respond to client inquiries in a timely and qualified manner
- Communicate information regarding scheduling, payments, programs, and ZPC services
- Follow up with current and prospective clients when required
- Maintain a professional and positive client experience

Office Administration

- Maintain organized digital files, documents, and administrative records
- Prepare and organize invoices and other business documents
- Assist with internal organization and operational tasks
- Support the Head of Training with day-to-day administrative needs
- Help ensure ZPC operations remain organized, efficient, and professional

📌 Executive Office Administrator (Toronto)
🏢 ZP Coaching
📍 Toronto