Elevate customer satisfaction as an Import Ocean Coordinator based in Montreal. Engage with clients, agents, and vendors while managing operational tasks in this full-time role. As an Import Ocean Coordinator in our Operations Import Department, you will oversee daily customer service communications, ensuring accuracy and efficiency.

Responsibilities include monitoring emails, managing documentation for container pickups, and addressing cargo discrepancies. Your expertise in freight forwarding and customs regulations will enhance our customer experience. Key Responsibilities:

- Monitor daily communications from various stakeholders
- Handle EManifest close messages and notify origin of errors
- Ensure correct documentation reaches warehouses
- Check offload reports for cargo discrepancies
- Maintain detailed records for customer satisfaction Requirements:
- Minimum 3 years experience in freight forwarding
- Bilingual in English and French
- Knowledge of customs regulations and Incoterms
- Proficient in Microsoft Office suite
- Strong attention to detail in a rapid-paced environment Bring your customer service expertise and operational skills to ensure seamless import processes.

📌 Full Time Import Ocean Coordinator (Montreal)
🏢 Shipco Transport
📍 Montreal