True Key Hotels & Resorts offers a competitive total rewards package including competitive wages, employee discount programs, referral incentives, flexible scheduling where operationally possible, bonuses, health advantages and on the job training.

The General

Manager is accountable for the successful opening, stabilization and long‑term performance of a new strata‑titled resort in the Okanagan. This is a senior, on‑site leadership role with full day‑to‑day operational accountability.

The General

Manager plays a critical role in shaping the guest experience, strengthening owner relationships, building high‑performing teams, and delivering strong financial results – all while embodying the True Key Hotels &

• Resorts brand and culture. Serve as the primary escalation point for owner concerns, guest complaints ensuring timely professional resolution. Recognize performance and promote engagement and retention. Operations &

• Financial Performance Oversee daily operations across Guest Services, Housekeeping and Maintenance. Develop, manage and monitor operating budgets and financial plans.



Ensure accurate financials tracking, invoicing and expenditure control. Sales, Marketing &

• Community Relations Use guest feedback and performance data to drive continuous improvement. Represent the resort within the local tourism and business community. People &

• Talent Management Recruit, hire and develop department heads and leadership team members. Ensure effective onboarding, training and performance management practices. Partner with HR on position descriptions, training materials and succession planning. 5–7 years of senior leadership experience in hotel or resort management, including strata‑titled operations.

Experience managing vendor partnerships and service contracts. High emotional intelligence, adaptability and self‑awareness. Curious, growth mindset and commitment to continuous improvement. This position is only open to Canadian Citizens, Residents, or those possessing a valid Work Visa. #

📌 General Manager of Human Resources (Calgary)
🏢 True-Key-Hotels-
📍 Calgary