We are on the hunt for highly-driven, results-based senior manager in the Pool&Spa; Service industry. Our client, the Okanagan’s industry leader in this field, has tasked us with recruiting their next great hire. The right individuals will possess a high level of professionalism, be great with people and have a demonstrated ability to work independently in a rapid-paced setting.

Our client has spent over a decade establishing themselves as the top Pool and Spa retailer in Western Canada. Not only do they have the top retail sales in the industry, but they have been voted #1 for service by the community, a point of which they are most proud. They strive to create a supportive culture for their team, where people love to come to work and that translates to the service that they offer their clientele.

Fact: The average tenure of employees here is 7-10 years: People just like working here. And now they are looking to add more members to their team.

If this sounds like a great opportunity to you, you can look to join a team that provides the highest level of service and is enjoying the fastest growth in the region (and continues to grow!). They provide a permanent, year-round role that comes with an above average compensation package. Note: Candidates for this role should be comfortable having a major portion of their compensation based on performance metrics and bonus.

Responsibilities

- Create profitability in all retail operations to achieve the most financial growth possible

- Assist with new store acquisitions and start ups

- Assist with the creation and implementation of all company policies and procedures

- Merchandise the stores to ensure optimum sales potential and inventory levels

- Manage all retail staff to ensure all aspects of “Our Standards” are being met

- Train all retail staff using the policies as stated in the Operations Manual





- Establish Targets, motivate staff, track progress and inspire growth

- Assist with marketing promotions and advertising

- Handle all consumers issues that cannot be dealt with by other staff

- Report all financial statements as required by the shareholders weekly/monthly

- Sell all merchandise, assist with all customer service as required

- Provide competitor analysis and staff education on market trends

- Organize / plan store events that increase sales and increase market share

- Coordinate with Head Office and sales people regarding current promotions – implement at store level and train staff as needed

Qualifications:

- 3-5 years in a management role overseeing a team of 10-20 people, both managers and employees alike
- A proven track record of beating quotas in a sales-based environment

- As strong Sales background and the ability to mentor and develop sales staff

- Ability to monitor and understand a warehouse and logistics operation
- An established history of tracking store/employee performance metrics and influencing them to improve

- Experience in the retail industry or a front-facing sales role

- Proven track record of high-level business acumen

If you have read to this point you MUST be up for the challenge and looking for an opportunity to grow and become part of a top ranking team.

Here’s how to apply:

Call Xilium Recruiters at 1-800 NINE 5 EIGHT 1401 or email Charles AT xiliumrecruiters DOT com

Please note all finalist candidates will be required to undergo a Criminal Record Search, produce an acceptable driver’s abstract and complete a psychometric assessment

With offices in Kelowna & Kamloops BC, Xilium Recruiters is BC’s #1 executive search and recruiting firm serving the Okanagan interior. When employers need highly skilled recruiters they can count on to grow their business, Xilium is at the top of their A-list!

📌 General Manager (Pool and Spa Industry) (Kelowna)
🏢 Xilium Recruiters
📍 Kelowna