Lead operational excellence for mission-critical banking applications at BMO Financial Group as an Application Support Manager. Ensure continuous improvement and service reliability across production environments to minimize disruptions.
This leadership position requires a skilled individual to oversee a 24x7 Application Support team focused on stability and incident management. Key skills include incident response, problem management, and service restoration. You will collaborate with development, infrastructure, and stakeholders to ensure high availability and compliance with service level objectives.
Key Responsibilities:
• Lead a high-performing Application Support team
• Manage production monitoring and incident response




• Establish operational support processes and standards
• Drive service reliability improvements and root cause analysis
• Ensure adherence to risk and compliance requirements
Requirements:
• 7+ years in Production Support or Application Operations
• 3+ years of leadership experience
• Background in Banking or Financial Services
• Robust understanding of incident and problem management
• Knowledge of cloud and DevOps practices
Utilize your operational leadership and technical expertise to maintain service stability at BMO Financial Group.
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📌 Application Support Leadership at BMO (Toronto)
🏢 Bank of Montreal
📍 Toronto