Join the Energyplex team and help guests have fun, stay safe, and make great memories across all our attractions!

About the Role

As a Guest Service Associate, you’ll be part of the team that keeps Energyplex running smoothly and guests smiling. You’ll rotate between activities like our Rock Climbing, Laser Tag, and Arcade and Front desk. You’ll make sure every guest feels welcome, stays safe, and has a memorable visit.

What You’ll Do

- Operate and supervise activities such as Rock Climbing, Laser Tag, and Arcade games
- Give clear safety instructions and help guests with equipment such as harnesses
- Greet, guide, and engage with guests to ensure a fun and secure experience
- Keep play areas clean, organized, and ready for the next group
- Answer guest questions about activities, pricing, and directions
- Work together with teammates to provide excellent customer service
- Assist at the front desk or concession as needed or when trained

What We’re Looking For





- Minimum age: 16 years
- Friendly, positive, and comfortable talking with guests of all ages
- Responsible and safety-minded
- Physically active and comfortable with light lifting, walking, and standing for periods of time
- Available at least one full day on weekends, and 24+ hours per week during Summer, Winter and Spring Break
- Excited to represent Energyplex values: Sharing Fun, Putting People First, Pursuing Excellence, and Creating Lasting Memories

Perks of Working Here

- Fun, active, and supportive work environment
- Company events and team socials
- Staff discounts and occasional free food
- Free on-site parking

Job Type: Part-time Pay: From $18.25 per hour

Benefits

- Company events
- Discounted or free food
- On-site parking
- Store discount

Work Location: In person

📌 Guest Service Associate (part time) (Kelowna)
🏢 Energyplex
📍 Kelowna