The Director of Credit Risk Solutions Consulting leads a team of Solutions Consultants who partner with Sales and clients to uncover critical business issues and align them with TransUnion's solutions. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

This role is responsible for defining and leading the evolution of the Solutions Consulting function, including consulting methodologies, engagement models, capability development, and resource deployment. The successful candidate will establish a scalable operating model that maximizes efficiency, supports strategic growth priorities, and strengthens TransUnion's position as a trusted advisor to customers. Working closely with Sales, Product, Data Science, and other business leaders, this role will drive a more integrated and consultative approach to solution adoption while ensuring the organization maintains a compelling, market-leading point of view.

The leader will lead by example through direct engagements for key clients and strategic initiatives, while building, coaching and developing a high-performing team and cultivating future leadership talent. Identifying market opportunities and partnering with Sales leadership to influence account strategies, client engagement, and pipeline development.

Establishing compelling customer narratives, business cases, and thought leadership that articulate the value and impact of TransUnion's products and solutions.

Leading continuous improvement of the Solutions Consulting operating model and cross-functional engagement processes to increase effectiveness, scalability, and efficiency.





Ensuring the team maintains a deep understanding of market trends, competitive dynamics, and emerging customer needs, translating insights into actionable recommendations.

This role will partner with Product, Marketing, Data Science, and Sales leadership to develop and align thought leadership that supports customer engagement, market positioning, and solution adoption.

Representing

TransUnion externally through industry events, strategic customer engagements, and market-facing initiatives that reinforce the company's Trusted Advisor brand.

10+ years of progressive experience in Consulting, Product Management, Risk Management, Analytics, or Financial Services, including leadership of complex, high impact initiatives

Bachelor's degree in sciences, mathematics, statistics, or related field such as business, finance, economics, or equivalent.

Understanding of Credit Risk fundamentals and how credit lifecycle strategies are developed/managed e.g., using the right set of internal or credit bureau attributes/scores that help drive revenue and reduce losses.

Understanding of credit bureau(s) data is preferred.

Proficient in building PowerPoint presentations with clear messaging.

Basic SQL and data analysis skills is an asset.

Excellent communication skills (oral & written)



with ability to communicate complex concepts and solutions successfully to all levels of management and technical expertise.

Must have proven ability to interact and mediate with all levels of organization, from most junior to most senior, from all aspects of business including technical and operational.

At TransUnion, actual compensation is based on careful consideration of many factors such as (but not limited to) an individual's education, training, work experience, job related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. In addition, variable compensation is based on applicable company guidance and plan documents as well as performance. Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an workplace where our associates are in the driver's seat of their professional development - while having access to help along the way. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics.

We call this Information for Good - and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.

Director, Solutions Consulting

📌 Head of Risk Business Management (f/m/d) (Newfoundland and Labrador)
🏢 TransUnion
📍 Newfoundland and Labrador