Lead creative Site Reliability Engineering at RBC in Toronto. As the Head of SRE and Production Operations, you'll drive operational excellence and automated observability across critical applications. In this senior leadership role, you will oversee the development and implementation of SRE solutions for Commercial & Payments Technology (CPT).

You will guide the strategy for observability, monitoring, and incident management while building a high-performing diverse team. Your expertise in cloud platforms and reliability engineering will be essential for achieving operational goals and implementing industry best practices. Key Responsibilities:

- Set a vision for SRE product offerings
- Drive implementation of best-in-class technical solutions




- Perform incident and problem management for critical applications
- Maintain technology currency through proactive maintenance
- Lead cross-functional teams to meet objectives Requirements:
- 8–12 years in SRE or production operations
- Deep expertise in monitoring and incident management
- Strong background in reliability engineering principles
- Proven track record in managing vendor relationships
- Excellent communication and relationship management skills Elevate RBC's SRE capabilities and steer innovative operations as a leader in Technology & Operations.

📌 Head of SRE and Production Operations Canada (Toronto)
🏢 RBC
📍 Toronto