A Brief Overview

Reports to the Leadership Team at Student Wellness Services in the Department of Student Affairs. This position acts as the first point of contact and provides reception support including responding to general inquiries, and booking, cancelling and/or rescheduling appointments. This position monitors and submits requests for referrals, tests, and/or specialist appointments. This position also initiates, updates, and maintains medical records. The schedule for this position requires the incumbent to work evenings and weekends.

What you will do

- Acts as the first point of contact and provides reception support including responding to general inquiries, and booking, cancelling and/or rescheduling appointments for accessing clinic, health,



and/or accessibility services.
- Monitors and submits requests for referrals, tests, and/or specialist appointments.
- Provides various medical forms to students for completion.
- Collects and records payments for services including third-party fees, vaccines, cancellations, etc.
- Initiates, updates, and maintains medical records.
- Maintains and updates inventory of office supplies, forms, manuals, and health information leaflets.
- Other duties as required in support of the department and/or unit.

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📌 Reception/Administrative Clerk (Kingston)
🏢 Queen's University
📍 Kingston