Implementation Consultant - IntelliDealer Full Time CA

4 days ago Requisition ID: 1599

Salary Range: CA$70,000.00 To CA$90,000.00 Annually

Implementation Consultant (Heavy Equipment Software)

VitalEdge Technologies | IntelliDealer

About Us

VitalEdge Technologies is a global provider of enterprise software solutions purpose-built for the heavy equipment and industrial machinery industry. We support dealerships and rental companies across agriculture, construction, forestry, heavy trucking, materials handling, mining, and sanitation—helping them operate more efficiently, improve customer satisfaction, and drive profitability.

We’re in an exciting phase of growth following the acquisition of Integrated Rental, expanding our platform capabilities and strengthening our position as a market leader. This is a unique opportunity to join a team shaping the future of technology in an essential global industry.

The Opportunity

As an Implementation Consultant , you will play a critical role in guiding customers through the successful transition to the IntelliDealer platform. Acting as a trusted advisor, you will configure solutions, lead client engagements, and ensure a seamless go-live experience that drives adoption, operational efficiency, and long-term success.

This role is ideal for someone who enjoys combining technical expertise, business process understanding, and client-facing consulting to deliver meaningful outcomes.

What You’ll Do

Solution Implementation &

- Configuration

Configure and customize IntelliDealer solutions based on client requirements and industry best practices

Support both new customer onboarding and enhancements for existing clients





Align system setup with operational workflows and business goals

Client Engagement &

- Consulting

Lead client workshops and discovery sessions to gather requirements and align on solutions

Guide customers through system functionality, workflows, and best practices

Build strong relationships with client stakeholders, including business and operational leaders

Data Validation &

- Go-Live Readiness

Facilitate validation of converted data, system configurations, and workflows

Develop and execute test scenarios to ensure accuracy and readiness

Support customers through go-live and transition from legacy systems

Conduct post-go-live follow-ups to drive adoption and satisfaction

Identify optimization opportunities and recommend improvements

Support long-term customer success through ongoing engagement

Project Coordination &

- Documentation

Maintain accurate project documentation and implementation records

Communicate progress, updates, and risks to internal teams and stakeholders

Collaborate cross-functionally with Product, Support, and Project Management teams

What Success Looks Like

Smooth, on-time implementations with high customer satisfaction

Strong client adoption and effective use of the platform

Trusted advisor relationships with customers





Continuous improvement in how implementations are delivered

What You Bring

Required

Experience implementing ERP, DMS, or enterprise software solutions

Strong customer-facing consulting and communication skills

Ability to translate business needs into system configurations

Solid troubleshooting and problem-solving skills

Experience working with data, workflows, and business processes

Highly organized, with the ability to manage multiple projects simultaneously

Comfortable working both independently and collaboratively

Preferred

Experience with IntelliDealer or similar dealer management platforms

Heavy equipment, rental, or industrial industry experience

Practical accounting or financial systems knowledge

Experience with data tools (e.g., Excel, SQL, or similar)

Works under general direction with a high degree of autonomy

Opportunity to work in a fast-growing, evolving organization post-acquisition

Travel up to 10% , as needed

Occasional off-hours or weekend work with advance notice

Why Join VitalEdge?

Be part of a growing organization shaping the future of heavy equipment technology

Chance to influence how solutions are delivered in a post-acquisition environment

Work with industry-leading products and customers

Collaborative, customer-focused culture with strong growth potential

You’ll Thrive Here If You…

Enjoy solving complex business problems with technology

Like working directly with customers and building trusted partnerships

Are comfortable navigating change and ambiguity

Take ownership and pride in delivering high-quality outcomes

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