Digital Servicing & Adoption Lead – Banking Apps (Toronto)

17 Aug

Société Financière Manuvie

Toronto

17 Aug

Société Financière Manuvie

Toronto

Manulife Bank is seeking a Manager of Digital Performance (Adoption and Servicing) to lead digital servicing initiatives and boost online/mobile usage. You will craft data-driven business cases, collaborate with agile delivery teams, and drive measurable improvements in customer engagement and incident reduction.

The role emphasizes ownership of strategic roadmaps, cross-functional teamwork, and leveraging A/B testing insights to enhance digital experiences while aligning with company objectives

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📌 Digital Servicing & Adoption Lead – Banking Apps (Toronto)
🏢 Société Financière Manuvie
📍 Toronto

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