Think back—was there ever an elevator ride that made you go, “Whoa, this is nice”?

Maybe it was an elegant glass lift or a minimalist stainless-steel rocket.

It might have shaped your first impression or left a lasting memory of a building.

Chances are, the details made the difference; with an aesthetic interior and stylish, well-built buttons and fixtures. Immersive digital technology like visual displays may have turned a simple ride into a memorable experience as well. You may not have noticed these details then, but once you’ve worked with us, you’ll start noticing them everywhere you go.

Company Overview:

We have a vision – to have a MAD product in every elevator. Headquartered in Mississauga Canada, our 80,000 sq. foot facility focuses on the efficient production of industry-leading fixtures, high quality elevator car interiors, and cutting-edge digital products.

At MAD, we set you up to be the expert – providing the tools, support, and environment to help you thrive. From there, it’s all you – your drive and ideas lead the way. MAD has been ranked among Canada's top 500 fastest growing companies, one of Canada’s Best Managed Companies, a Best Places to Work in Canada, and among Best Employers for Recent Graduates.

Primary Function:

The incumbent will be reporting to the Sales Manager and working alongside other members on the sales team. The Jr. Inside Sales will provide customer support by assisting with order configuration, project estimation, and providing advice and solutions to issues using general industry knowledge, while developing and maintaining productive relationships with customers.

Ideal candidate will possess excellent customer service and communication skills, natural ability to build relationships, self-motivator, organized and can work under pressure.

Qualifications and Educational Requirements:





- College diploma, university degree or equivalent experience
- Minimum of 3 years of experience in a customer service role.
- Strong computer skills and Microsoft Office Suite proficiency
- Applicable technical aptitude preferred
- Experience in Manufacturing an asset

Responsibilities, Skills, and Competencies:

1. Review project specifications to create proposals and quotations for projects.
2. Provide advice and solutions to customers using company products.
3. Receive inbound phone calls to provide customer service, information, and quotations.
4. Enter orders into an ERP system.
5. Develop robust and productive relationships with customers.
6. Demonstrate exceptional customer service skills.
7. Highly organized with a positive attitude.
8. Desire and ability to learn.
9. Strong written and verbal communication skills, tact and judgement.
10. Ability to work with minimal supervision.
11. Able to lift up to 15lbs, may work in hot areas 5%, noise 5%.
12. Ensure adherence to Health and Safety as well as active participation in 5S activities in work area.

This position is located at 6635 Ordan Drive in Mississauga, ON. Hours are typically 8:00am to 4:30pm. Pay: $53,000.00

This is a Full-time, Salary position.

This posting has two (2) vacancies.

Want to see what it's like working at MAD? Visit us on Facebook.

Due to the number of responses, only qualified candidates who meet the requirements of the job will be selected for an interview.

We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Accommodations can be made available to applicants with disabilities throughout the recruitment, selection and/or assessment process.

If you require accommodation in applying for a posting, please contact Human Resources.

📌 Inside Sales Representative, Jr. (Mississauga)
🏢 Mad Elevator
📍 Mississauga