Join O'Dell HVAC Group as an IT Specialist and enhance your technical expertise while supporting a thriving workplace culture. This role focuses on IT operations and cross-functional collaboration. In the IT Specialist role, you will be instrumental in maintaining our technology infrastructure at O'Dell HVAC Group.

Reporting to the VP, Technology, you will perform key responsibilities that include managing end-user systems and ensuring secure business operations. Your bilingual communication skills will be essential in providing support throughout Canada, making a difference for both technical and non-technical staff. Key Responsibilities:

- Administer user accounts and permissions for business applications
- Install, maintain, and troubleshoot various IT equipment




- Collaborate on hardware deployments and technology projects
- Monitor and enhance system performance for reliability
- Develop IT documentation for effective self-service support Requirements:
- Degree in computer science or a related discipline
- 1-2 years of IT helpdesk experience
- Proficiency with Microsoft 365 support
- Understanding of CRM/ERP systems is advantageous
- Solid troubleshooting and communication capabilities Contribute your IT skills and creativity to optimize operations at O'Dell HVAC Group.

📌 IT Specialist Role with O'Dell HVAC Group (Ottawa)
🏢 O'Dell HVAC Group
📍 Ottawa