Overview

Join our dynamic healthcare team as a Medical Office Assistant, where your enthusiasm and organizational skills will help create a seamless experience for patients and providers alike. In this vital role, you will serve as the first point of contact in our medical office, managing front desk operations, coordinating patient flow, and ensuring that administrative processes run smoothly. Your proactive approach will contribute to delivering exceptional patient care and maintaining an efficient office environment.

This paid position offers an exciting opportunity to develop your skills in a fast-paced, supportive setting.

Responsibilities

- Greet patients warmly and professionally, ensuring a positive first impression of the practice
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
- Maintain accurate electronic medical records using Epic and other electronic health record (EHR) systems
- Verify patient insurance information and assist with billing procedures using Dentrix or similar dental management software
- Prepare exam rooms, assist with patient check-in/check-out processes, and support clinical staff as needed
- Handle administrative tasks such as data entry, filing,



and managing correspondence to keep the office organized
- Coordinate appointment scheduling and rescheduling to optimize provider availability and patient access

Experience

- Prior experience working in a medical or dental office environment is highly preferred
- Familiarity with Epic electronic medical records system or similar EHR platforms is advantageous
- Proven experience as a dental receptionist or in medical office administration demonstrates strong organizational skills
- Knowledge of medical terminology enhances communication accuracy within the team
- Experience managing multi-line phone systems and front desk operations is essential for success in this role
- Previous office experience that includes handling administrative duties and supporting clinical staff will be highly valued

This position invites motivated professionals eager to contribute to a compassionate healthcare setting. If you thrive in busy settings, enjoy helping others, and possess the skills listed above, we look forward to welcoming you to our team! Pay: From $17.60 per hour

Work Location: In person

📌 Medical Office Assistant (Scarborough)
🏢 MK Health Group
📍 Scarborough