Newgen Medical Clinic is a busy family practice with 3 full-time physicians and a dedicated administrative team. We're looking for an experienced Medical Office Manager to lead our day-to-day operations, oversee physician billing, and keep the clinic running smoothly. This is a hands-on leadership role for someone who thrives in a fast-paced clinical environment.

Key Responsibilities

- Oversee all day-to-day administrative operations of the clinic

- Supervise, schedule, train, and support administrative staff (MOAs) and manage coverage

- Manage physician billing end-to-end — submit and reconcile MSP claims, resolve rejections and error reports, and ensure timely, accurate payments for all providers

- Coordinate physician and staff scheduling, time-off, and conflict resolution

- Manage OSCAR EMR usage, data integrity, appointment booking, referrals, and intake workflows

- Handle vendor coordination, supply ordering, and facility readiness

- Support payroll inputs and HR documentation (hiring,



onboarding, performance)

- Act as the primary point of contact for patient service concerns and resolution

- Maintain privacy, security, and compliance in line with PIPA/PHIPA and clinic policies

- Work 1–2 reception/front-desk shifts per week alongside the team as needed

Qualifications

- Minimum 3 years of experience as a Medical Office Manager (required)

- Proficiency with OSCAR EMR (required)

- Strong working knowledge of MSP billing and error/rejection resolution

- Proven leadership, staff supervision, and organizational skills

- Excellent communication and interpersonal skills

- Understanding of BC's primary care system is an asset

Pay: $26.00-$32.00 per hour

Advantages

- Extended health care

Experience

- Medical office: 3 years (required)

Work Location: In person

📌 Medical Office Manager (Surrey)
🏢 NewGen Medical - Clayton
📍 Surrey