Blinds By Design is an established London-based window-covering company serving residential and commercial clients. We are looking for a friendly, highly organized and proactive Part-Time Office & Project Coordinator to become an important part of our small team.

This is a varied position for someone who enjoys communicating with people, coordinating customer projects, and keeping day-to-day procedures running smoothly. The successful candidate will help manage projects from the initial appointment through ordering, delivery and installation.

We are particularly interested in someone with a management mindset who naturally considers how work flows through a business. We value a person who can take initiative, recognize opportunities, and recommend or develop practical processes that help the team work more efficiently.

SCHEDULE

Approximately 12–16 hours per week over two consistent weekdays.

We have some flexibility regarding the specific days and hours for the right candidate, with the possibility of additional hours as the position develops.

KEY RESPONSIBILITIES

- Answer phones and respond to customer inquiries by phone and email
- Schedule consultations, measurements, installations, and service appointments
- Plan appointments efficiently based on location, travel time, and installer availability
- Coordinate schedules between customers, sales and installers
- Communicate appointment details and updates to customers
- Track customer orders from confirmation through delivery and installation
- Follow up with suppliers regarding outstanding orders and expected delivery dates
- Maintain accurate and organized customer and job information
- Assist with invoicing, deposits, and payment tracking
- Enter and match transactions and maintain organized records in QuickBooks Online
- Monitor priorities, outstanding items and upcoming deadlines
- Coordinate day-to-day office and project workflows
- Identify opportunities to improve efficiency and help develop or implement practical processes




- Provide general administrative support as required
- Assist with occasional social-media or basic marketing tasks, depending on experience

WHAT WE'RE LOOKING FOR
- Previous experience in office administration, project coordination, or office management
- Strong organizational skills and attention to detail
- Experience using QuickBooks Online
- Excellent customer-service and communication skills
- Confidence managing several projects and priorities at once
- A management-minded approach and the ability to see the bigger picture
- Initiative and the ability to work independently
- The confidence to contribute ideas and recommend practical improvements
- Sound judgment and logical decision-making skills
- Dependability, professionalism and a positive attitude
- Comfort using email, Google Drive and learning current software

Experience in bookkeeping, scheduling, customer service, project coordination, office management, home improvement, construction, interior design or another service-based business would be beneficial. Social-media experience is an asset but is not required.

ABOUT US

Blinds By Design is a friendly, established local business where every team member plays an important role. We value excellent customer service, clear communication, teamwork, initiative, and continuous improvement.

This position would be a great fit for someone who enjoys coordinating the details of a busy office while also contributing ideas that help us as a business operate at its best.

TO APPLY

Please submit your résumé along with a brief note telling us a little about yourself, your relevant experience, and your availability to work two consistent weekdays each week.

Pay: $22.00-$25.00 per hour

Application question(s)

- Are you available to work approximately 12-16 hours per week at our London office?
- Please describe your experience using QuickBooks Online, including tasks you have performed.
- When scheduling several appointments in London and one outside the city, what factors would you consider when deciding the order and appointment times?

Work Location: In person

📌 Part Time Office & Project Coordinator (London)
🏢 Blinds by Design
📍 London