Downey Ford St. Stephen is seeking a customer-focused and detail-oriented Parts Advisor to join our team. The Parts Advisor plays a key role in supporting both our Service Department and retail customers by providing expert parts assistance, maintaining inventory accuracy, and ensuring a positive customer experience. This is an excellent opportunity for someone who enjoys working in a fast-paced automotive environment and has a passion for customer service.

What You’ll Do

- · Assist service technicians in identifying, sourcing, and ordering parts required for repairs and maintenance.
- · Serve retail and wholesale customers in person, by phone, and by email.
- · Maintain accurate parts inventory records and support inventory control processes.
- · Receive, stock, and organize incoming parts shipments.
- · Process parts returns, warranty claims, and vendor credits as required.
- · Prepare and complete parts invoices and related documentation.
- · Ensure parts displays, storage areas, and workspaces remain clean and organized.
- · Collaborate with the Service Department to help maximize technician productivity and customer satisfaction.
- · Follow all company safety procedures and PPE requirements.

What We’re Looking For

- · Previous automotive parts experience is preferred; dealership experience is considered an asset.
- · Strong customer service, communication, and interpersonal skills.
- · Ability to multitask and work efficiently in a fast-paced setting.




- · Strong organizational skills with excellent attention to detail.
- · Comfortable using computers and dealership management systems.
- · Working knowledge of automotive parts and vehicle systems is an asset.
- · Valid Recent Brunswick driver’s licence with a clean driving record.
- · Ability to occasionally lift up to 50 lbs and perform physical tasks associated with receiving and stocking inventory.

What We Offer

- · Competitive compensation based on experience.
- · Comprehensive group benefits program after three months.
- · Company-matched pension plan after six months.
- · Employee pricing on vehicles, parts, and service.
- · Ongoing training and professional development opportunities.
- · Opportunities for advancement within Downey Automotive Group.
- · A supportive team environment with a strong focus on customer service and employee success.

How to Apply Submit your resume through Indeed.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: $16.00-$18.00 per hour

Benefits

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Store discount
- Vision care

Ability to commute/relocate:
- St. Stephen, NB E3L 2Y8: reliably commute or plan to relocate before starting work (required)

Licence/Certification:
- Driving Licence (required)

Work Location: In person

📌 Parts Advisor - Downey Ford St. Stephen (Saint Stephen)
🏢 Downey Auto Group
📍 Saint Stephen