Become a Customer Service Representative at Global Excel, where you will assist customers worldwide in multilingual emergencies. Elevate your customer service skills in a supportive and professional workplace.
This role involves providing essential assistance during travel-related medical and non-medical emergencies. As a representative, you will help clients navigate policy benefits, connect them with healthcare providers, and oversee medical claims. Your ability to communicate effectively and provide superior service will be key to making a positive impact.
Key Responsibilities:
• Aid patients and families with policy benefits and coverage
• Open initial claims and connect to healthcare providers




• Pre-approve medical tests and coordinate follow-ups
• Document interactions in the claims system accurately
• Ensure excellent customer service in every interaction
Requirements:
• College diploma or equivalent experience
• Background in customer service or telecommunications
• Strong communication skills in English
• Ability to thrive in a fast-paced team environment
• Proficient in Microsoft Office and internet use
Leverage your customer service talents and make a difference at Global Excel.
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📌 Customer Service Representative at Global Excel (Windsor)
🏢 Global Excel Management
📍 Windsor