The Product Management Senior Analyst is an intermediate level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team. Assist in development and analysis of strategic product roadmaps, product enhancement and development, product launches, and product marketing to gain maximum benefit from each product, as well as review surveys and analyze competitive industry landscapes to identify relative trends, threats, and opportunities for product managers

Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results

Provide informal guidance or on-the-job training to new team members

Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans

Implement team procedures, client problem resolution, and client management

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Knowledge of marketing, credit, acquisitions, product development, and/or analytics

Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Bachelor's/University degree or equivalent experience





Support the management of client demands across key digital platforms and solutions including Digital Onboarding, CitiDirect, file-based solutions, host-to-host connectivity, API integrations, Billing, and Statements.

Assist in maintaining and evolving the local digital platforms product roadmap, contributing ideas and market feedback to shape product priorities.

Contribute to the identification of product opportunities through data-informed analysis and client feedback loops.

Partner with Sales and Implementation teams to ensure successful product adoption.

Work in real-time collaboration with Global, technology and operations teams to manage product enhancements, resolve client issues, and support platform deployments.

Demonstrate foundational knowledge of Artificial Intelligence (AI) concepts and emerging technologies, staying current with industry developments relevant to digital banking and treasury solutions.

Product Management and Development

Product Management

Full time

Primary Location Full Time Salary Range: $Automated Processing and AI: We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career prospect review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster. #

📌 Product Management Sr Analyst - Digital Platforms - AVP (Toronto)
🏢 Citi
📍 Toronto