We’re a growing, relationship-driven insurance brokerage looking for a RIBO-licensed Personal Lines professional who takes pride in delivering exceptional client service and building long-term trust.

What You’ll Be Doing

Handle renewals, remarkets, and policy changes with a focus on retention

Provide coverage advice tailored to client needs

Identify cross-sell and upsell opportunities

Maintain strong relationships with insurers and underwriters

Support producers and collaborate across the team

Ensure timely follow-ups on client requests, endorsements, and submissions

What You Bring

Active RIBO license (in good standing)

2+ years of personal lines experience (brokerage preferred)

Strong knowledge of home and auto policies

Ability to manage multiple priorities in a fast-paced environment

A client-first mindset with strong communication skills

Experience with BMS system PowerBroker an asset

What Sets You Apart

You don’t just process, you advise and build relationships

You’re proactive, organized,



and take ownership of your work

You enjoy being part of a collaborative, team‑oriented environment

You look for opportunities to grow within a company

Paid vacation + personal/sick days

Growth and advancement opportunities

Company events & community involvement

Business casual workplace

This position is currently vacant and open to qualified applicants.

AI Disclosure Statement
We use AI‑enabled tools to help screen, assess, and/or select applicants for this role (e.g., skills matching and interview scheduling support). All hiring decisions include human review.

Equal Opportunity Statement
FSB GROUP LTD. is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an interview will be asked whether specific accommodations are needed to support a personal disability.

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📌 Personal Lines CSR (Ontario)
🏢 FSB GROUP
📍 Ontario