PROJECT & SERVICE COORDINATORS (MULTI-TRADE)

Do you enjoy collaborating with diverse teams and working in a fast-paced environment where no two days look alike? Are you ready to take the helm of seamless project and service execution in a growing multi-trade company?

Do you excel at orchestrating the perfect balance between client satisfaction, scheduling logistics, and operational efficiency? Are you looking for a foundational coordination role where you can make an immediate impact across skilled trades?

If you answered ‘YES!’, then Smith and Long Limited is looking for YOU to join us as our new Project / Service Coordinator.

Who We Are:

Smith and Long is one of the fastest-growing, large-scale, multi-trade companies in the Canadian market. We are uniquely positioned across the traditional fields of Electrical, Mechanical, and Engineering, while operating with an internal culture much like a tech start-up—agile, innovative, and driven. With an entrepreneurial atmosphere focused on growth and professional development, our team members enjoy autonomy backed by a deeply supportive and collaborative environment.

The Role:

Due to sustained business growth, we are actively hiring for multiple Project and Service Coordinator openings across both our Projects Team and Service Team. In this essential in-office role, you will act as central coordination for day-to-day operations—supporting our Project Managers, Service Managers, field technicians, and clients to ensure trade workflows and work orders run on schedule.

Key Duties and Responsibilities:

· Operational Coordination: Coordinate core project milestones, work orders, service schedules, and field dispatching to support efficient operational flow.

· Communication & Intake: Manage incoming project requests, service inquiries, and client correspondence via phone and email, accurately logging all relevant technical details.

· Resource & Technician Dispatch: Prioritize assignments based on urgency, scope requirements, and technician skill sets,



ensuring field personnel are positioned for success.

· Project & Administrative Support: Work closely with Project Managers and Service Managers to track project progress, schedule site meetings, order materials, and prepare submittals or close-out packages.

· Customer Excellence: Act as a reliable point of contact for clients, general contractors, and facility managers by providing scheduling updates, status reports, and appointment confirmations.

· Documentation & Tracking: Maintain rigorous documentation by opening work orders, updating job logs, recording change directives, and managing project files.

· Financial & Billing Support: Assist accounting and project teams with invoice preparation, tracking work order approvals, and gathering time/material records for billing.

What You Bring to the Table:

· Coordination Background: 1+ years of experience in a project coordination, service dispatch, or operational administrative role (experience in skilled trades, construction, electrical, or mechanical environments is highly welcome).

· Technical & Software Tools: Proficient with Microsoft Office (Word, Excel, Outlook), collaborative calendars, and project management/ERP scheduling software.

· Multi-Tasking & Organization: Exceptional organizational abilities and detail orientation to manage competing priorities in a fast-paced multi-trade setting.

· Problem-Solving Mindset: A proactive approach with the ability to think on your feet, resolve scheduling bottlenecks, and adapt to shifting project demands.

· Communication Skills: Strong verbal and written interpersonal skills for clear, professional communication with internal departments, site crews,



and external clients.

· Team Player: Thrives in a collaborative team atmosphere where cross-functional alignment drives project success.

What We Offer:

· Comprehensive Health, Dental, Disability & Vision Care benefits

· Company RRSP Matching Program

· Paid Time Off and standard statutory holidays

· Tuition Reimbursement and ongoing professional development support

· Company events, social activities, and casual dress culture

· Free on-site parking at our Markham Head Office

Compensation & Application Details

Job Type: Full-Time, Permanent (Multiple Positions Available)

Location: Markham Head Office (In-Person / On-site)

Salary Range: $55,000.00 to $70,000.00 CAD Annually (commensurate with relevant experience)

To apply for this position, please send your resume in PDF format to: [email protected]

We thank you for taking the time to apply; however, only selected candidates will be contacted for an interview.

Note: These are vacant roles available for an immediate start.

Our Human Touch:

At Smith and Long, we believe great talent deserves a real look. We don’t use AI bots to screen your resume - our actual team reviews every application to find the best human for the job.

Smith and Long is an equal opportunity employer committed to meeting the accessibility requirements under the AODA. Accommodations are available on request during the recruitment process. If selected for an interview or testing, please advise the hiring team of any accommodations you may require.

Job Types: Full time, Permanent

Pay: $50,000.00-$65,000.00 per year

Benefits

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Application question(s):
- Please confirm your resume is uploaded as a PDF.

Experience:
- project management: 1 year (preferred)

Licence/Certification:
- driver's license (preferred)

Work Location: In person

📌 Project Coordinator (Markham)
🏢 Smith and Long
📍 Markham