Real-Time Workforce Planner | Hybrid Role (Montreal)

17 Aug

Hydro Solution

Montreal

17 Aug

Hydro Solution

Montreal

HydroSolution, a well-established Quebec company, is seeking a Real Time Analyst for its Customer Contact Center. You will help ensure optimal workforce planning, balance workloads, and support service levels in a agile environment. Reporting to the Director of Operations, you will build forecasts, monitor real-time performance, and collaborate with management to address seasonal trends and campaigns. Hybrid work with two days in the office available.

📌 Real-Time Workforce Planner | Hybrid Role (Montreal)
🏢 Hydro Solution
📍 Montreal

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