Job Description Environmental Services Manager/Support Services Manager
Join us as a leader to oversee and manage the environmental services department in our Long‑Term Care home (Crossing Bridge). With your technical expertise, you will take a proactive approach to ongoing maintenance and optimization of building equipment. Your passion for building trusted relationships and engaging a team of environmental services professionals will ensure we are able to provide an optimal quality of life to our residents.
Key Responsibilities Achieving resident & family satisfaction and employee engagement targets
Ensuring health & safety risks to residents, employees and the general public are minimized or eliminated
Ensuring installed equipment is maintained in working order or serviced as required
Ensuring capital spend and department budget are within established guidelines
Works with the Executive Director and leadership team to maximize resident satisfaction
Hire, train and engage environmental services staff to deliver quality service to our residents
Maintain compliance with regulations and company policies and processes
Provides hands‑on leadership, mentoring, and assistance to the environmental services team as required
Build and maintain strong relationships with residents, employees, managers, regional team, and vendor partners
Respond with listening, empathy, acknowledgement and gratitude (RESPOND WITH HEART)




Qualifications Mandatory post‑secondary degree or diploma in a related field or equivalent
Minimum two (2) years managerial or supervisory experience in environmental services/maintenance in a unionised environment (preference for long‑term care or health‑care)
Must be enrolled or willing to enroll in the Property Admin Certificate (PAC) program
Knowledge of building systems—basic plumbing, electrical, mechanical, HVAC, emergency systems (operator certification or journeyperson considered an asset)
Knowledge and experience in evidence‑based housekeeping, laundry, and maintenance practices; must manage budgets and financial spend
Values of respect, integrity, compassion and excellence and passion for working with seniors
Must provide current Vulnerable Sector Check (criminal background check) within six months or willingness to obtain one
Perks Commitment to mentorship, life‑long learning and career advancement opportunities within the organization
Meaningful work experience enriching self and the lives of others
Employee Family Assistance Program
Robust benefits package (health, financial wellbeing and long‑term career growth)
Commitment to equity, diversity and an inclusive hiring process; we welcome applicants of any background
Extendicare is an equal‑opportunity employer committed to fostering an accessible, inclusive and equitable hiring process.

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📌 SUPPORT SERVICES MANAGER I (Manitoba)
🏢 Extendicare
📍 Manitoba